Policy

Hotel Policies

  • Check in & Check out : FLEXIBLE TIME ( upon availability).
  • No Pets Allowed.
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • All price inclusive of 10% service charges and 6% GST.

Optional extras

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Breakfast price: between MYR 10 and MYR 32 per person (approximately).
    • Mattress price MYR 58+ per night.
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cancellation Policy

  • Cancellation and prepayment policies vary according to room type.
  • Any cancellation received within 3 day/s prior to arrival will incur the first 1 night/s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night/s charge (Hotel policy).
  • All cancellation & refund is subject to processing fee + Bank or Payment Gateway Charges.